Skip to content


How to Get Started

  • Contact MI and request a username and password
  • Log in and start shopping
  • Check out and specify ship to and shipping method

After logging in, you will be able to:

  • Start Shopping – create an order
  • Check Order Status
  • Check Order History
  • See Saved Shopping Lists
  • Order Pad – see your purchase history login

Terms and Conditions

It is easy to order… online, e-mail or shop in person. Payment options include cash, check, money order, VISA, MasterCard or Discover. To apply for an open account, an account application must be on file. Three business references and a bank reference are required. We will notify you of your new account status.

IN STOCK merchandise is available for immediate shipment. Orders will ship by method selected at checkout. All factory direct shipments will ship by UPS or common carriers. IN STOCK equipment can be picked up from our showrooms or can be delivered by Muckenthaler, UPS, or common carrier for an additional charge.


Stock items may be returned within 30 days of the invoice. Returned goods must be in the original containers and be in unused condition. All non-stock special order merchandise will be charged a restocking fee and is subject to the manufacturers’ written return authorization and acceptance policy.

Product Warranty and Limitation of Remedies and Damages

Only such warranties as are made by the manufacturer of the goods are available to the buyer. Muckenthaler Incorporated (“Muckenthaler”) makes no warranty of any kind whatsoever, expressed or implied, including, but not limited to any implied warranty of merchantability or fitness of a particular purpose. Muckenthaler shall not be liable under any circumstances for the use of or inability to use products ordered and/or purchased from Muckenthaler.


This site may contain links to other sites on the Internet that are owned and operated by third parties. Customer acknowledges that Muckenthaler is not responsible for the operation of or content located on or through any such site.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Muckenthaler reserves the right at any time after receipt of your order to accept or decline your order for any reason whatsoever or to supply less than the quantity your ordered of any item.


Kansas businesses must submit a Sales Tax Exemption Certificate annually. If we do not have this certificate on file, we must charge sales tax. Any products purchased for use within your business is subject to being taxed. Muckenthaler shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Kansas unless a Sales Tax Exemption Certificate is on file with us. For orders shipped to other states, you are solely responsible for all sales taxes and/or any other taxes.

Typographical Errors

Muckenthaler shall have the right to refuse or cancel any orders placed for product listed at an incorrect price due to a typographical error.

Other Conditions

The conditions listed above shall supersede any terms and/or conditions you include with any purchase order. We reserve the right to make changes to this site and these Conditions at any time.

MI New Account Application